Privacy Policy

Welcome to UK Office Zone

At UK Office Zone (DOH Consulting Limited t/a UK Office Zone, Company No. 14890688), we value your trust. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. What Information We Collect

• Identity Information: Full name, title.
• Contact Information: Billing address, delivery address, email address, phone number.
• Payment Information: Payment card details (processed securely — we never store card details).
• Account Information: Username, password, order history.
• Technical Information: IP address, browser type, device type, cookies, location data.
• Marketing & Communication Preferences: Your choices on receiving marketing from us.

2. How We Use Your Data

• Fulfilling your orders and delivering products.
• Communicating with you about your purchases or enquiries.
• Improving our website and customer experience.
• Sending you marketing emails (only if you have opted in).
• Meeting legal and tax obligations.

We will not sell or rent your data to third parties — ever.

3. Marketing Communications

• You will only receive marketing if you have consented.
• You can unsubscribe at any time via the link in our emails or by contacting us.

Your preferences are always respected.

4. Sharing Your Information

• Secure payment processors
• Delivery couriers
• IT system providers
• Professional advisers (lawyers, accountants)
• Regulatory authorities if legally required

All third parties are contractually required to protect your data and comply with GDPR.

5. International Transfers

Your personal data is mainly stored within the UK and EEA. If we ever transfer your information outside of the UK/EEA, we ensure it is protected to GDPR standards using approved safeguards.

6. Data Security

• SSL encryption on our website.
• Restricted access to your personal data.
• Regular cybersecurity reviews.

In the unlikely event of a breach, we will inform you and the ICO where required.

7. How Long We Keep Your Data

• Order details: 6 years (legal and tax compliance).
• Marketing preferences: Until you opt out.
• Technical data: Short-term retention for site analytics.

When no longer needed, data is securely deleted.

8. Your Legal Rights

• Access your personal data.
• Correct inaccurate data.
• Request deletion (where applicable).
• Object to processing or restrict how we use your data.
• Withdraw consent at any time (e.g., for marketing).
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any rights, email: [email protected]

9. Cookies

We use cookies to:

• Make our website work smoothly.
• Personalise your browsing experience.
• Analyse site traffic.

Types of cookies we use:

• Functional: Essential cookies required for the website to operate properly.
• Analytical: Cookies like _ga (Google Analytics) to understand how visitors use our site and improve usability.
• Social Media: Cookies allowing us to embed content from platforms like YouTube and Facebook, which may track your data.
• Advertising: Cookies (e.g., _gcl_au) allowing Google to process data for advertising purposes. By accepting them, you consent to Google processing your personal data in line with Google’s privacy policy.
• Other: Some third-party tools may place cookies that do not fall into the above categories. These may still collect personal data.

For full details, please read our Cookie Policy.

10. Updates to This Privacy Policy

We may update this policy to reflect changes in the law or business operations. The latest version will always be available here.

11. CONTACT INFO